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Lunder Student Success Academic Support: Student Success Center Student Employment

Working in the Lunder Student Success Center

The Lunder Student Success Center is the student resource hub on campus! In the Lunder Student Success Center, we strive to work as a team and provide the best possible service to the campus community. The Lunder Student Success Center is a supportive environment focused on providing its workers with all opportunities to succeed. Becoming part of the Student Success Center team is not only fun, but also rewarding!

Student Success Ambassador

Job Title: Student Success Ambassador 

Department: Lunder Student Success Center

Rate of Pay: $13.80/hour 

Length of Time: Semester/Academic Year 

Department Description:  

The Lunder Student Success Center is a one-stop shop serving the campus community with academic, library and technology services.  This is also a space to study, use computers, print, and relax. 

Job Description:   

The Student Success Ambassador works at the information desk in the Center. This position assists students, staff, and faculty with a variety of needs and guides them to the services they seek. Within the Center, the assistant will oversee the space by: ensuring that printers and photocopier are in working order; keeping the space neat, wiping down workstations and workspaces, etc.; trouble-shooting in-house technology issues as they arise and contacting IT as necessary.

Job Location / Hours Required:   

Alfond Campus, Averill Success Center Rm 203, and/or Fairfield Campus, Lunder Hall 

5 – 20 hours per week  

Responsibilities:  

  • work collaboratively with the entire Student Success Center staff

  • schedule testing and tutoring for students 

  • photocopy and scan documents as needed

  • assist with library tasks, which include shelving, the use of the circulation system to check out materials and equipment, and assisting the librarians with special projects 

  • provide occasional database and research assistance under the direction of the librarians

  • help students/staff with equipment such as laptops, computers, iPads, copier and printers  

  • create documents using Microsoft Word

  • help design and implement mini-workshops 

  • perform other duties as needed   

Required Qualifications:   

  • working knowledge of Microsoft Office with an ability to create documents and the willingness to learn additional computer software

  • attention to detail is critical  

  • commitment to providing excellent customer service  

  • punctuality, dependability, and excellent writing and oral communication skills  

Desired Skills:   

  • strong writing and interpersonal skills  

  • familiarity with and enthusiasm for working with technology